Privacy policy
Last updated: January 2026
Puptex Store operates this store and website, including all related information, content, features, tools, products, and services (the “Services”). Puptex Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services.
By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect
We may collect the following categories of personal information depending on how you interact with our Services and as permitted by law:
- Contact details (name, billing/shipping address, phone number, email address)
- Financial information (payment method details and transaction information)
- Account information (username, preferences, settings)
- Transaction information (items viewed, added to cart, purchased, returned)
- Communications with us (customer support messages)
- Device and usage information (IP address, browser type, interaction data)
Sources of Personal Information
We collect personal information from:
- You directly (when you place an order, contact us, or create an account)
- Automatically through cookies and similar technologies
- Our service providers (payments, analytics, hosting, shipping)
- Partners and third parties where permitted by law
How We Use Your Personal Information
We use your personal information to:
- Provide, operate, and improve our Services
- Process payments and fulfill orders
- Communicate with you about your account or orders
- Send marketing communications (you can unsubscribe anytime)
- Prevent fraud and enhance security
- Comply with legal obligations
How We Share Personal Information
We may share your information with:
- Shopify and our service providers (payment processing, hosting, shipping, analytics)
- Marketing partners for advertising (where permitted by law)
- Legal or regulatory authorities if required
- In connection with business transactions (e.g., merger or sale)
Your Rights and Choices
Depending on your location, you may have rights to:
- Access your personal information
- Request correction or deletion
- Object to or restrict certain processing
- Opt out of targeted advertising
You can submit privacy requests by contacting us at:
📧 Support@Puptexstore.com
To learn how Shopify processes personal data, visit:
👉 https://privacy.shopify.com/en
To manage your privacy preferences with Shopify:
👉 https://privacy.shopify.com/en/privacy-portal
Cookies & Tracking Technologies
We use cookies and similar technologies to operate and improve our Services and for marketing purposes.
You can manage cookie preferences through your browser settings.
Children’s Privacy
Our Services are not intended for children under the age of majority. We do not knowingly collect personal information from children.
Data Security & Retention
We use reasonable safeguards to protect your information.
We retain personal information only as long as necessary to provide the Services and comply with legal obligations.
International Transfers
Your information may be transferred and processed outside your country of residence. Where required, we rely on appropriate safeguards for international transfers.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Information
Company Name: Claravella LLC
Trademark / Brand: Puptex
Business Address:
525 Randall Avenue Ste 100
Cheyenne, WY 82001
United States
Phone: +1 307-310-5687
Email: Support@Puptexstore.com